Refund policy

At Buildique, customer satisfaction is our priority.

  • We offer a 30-day free return and refund policy.
  • Items must be unused and returned in their original condition.
  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
  • Refunds are processed after the returned item has been inspected.
  • Original shipping fees (if applicable) are non-refundable unless the return is due to our error.

To request a return, please email support@buildique.sbs with your order number and photos if necessary.